Responsibilities: 

• Demonstrate capabilities of customer support and consulting skills, such as problem solving, influencing, and occasionally delivering presentations to mainly internal but also potential customer audiences.
• Working under supervision of a senior resource: Elicit requirements from internal and external stakeholders using various methods, such as interviews, document analysis, and product analysis, and create functional specifications.
• Support Q&A from other members of the development team on the specification they have created.
• Perform feature testing on features they have been assigned, to ensure the features deliver the expected business value/result.
• Maintain high level knowledge of the entire application.
• Serve to provide usability perspective and direction to the development team, in conjunction with customers and User Experience designers
• Maintain working knowledge of the industry and product domain.
• Works as part of an agile sprint team, consisting of onshore and offshore colleagues.

Position Requirements:

• Bachelor’s degree in technical or highly numerate degree educated in IT Engineering, Computer Science, Information Technology field equivalent or risk management-based degree, and/or other relevant qualifications
• Typically requires 2+ years of experience in business analysis with increasing responsibilities and project complexities
• Some work experience in a similar or related area is preferred
• Some experience of SQL and data visualization or other preferred reporting solution.
• Examples might be Domo, Tableau, ‘Power BI’, Cognos, Business Objects, or similar
• Interest in best practice and innovative requirements gathering and data visualization design
• Strong interpersonal, communication, analytical, quantitative and problem-solving skills are essential
• Ability to reason through logic problems and apply creative thinking, with a strong attention to detail
• Ability to work under pressure and meet multiple deadlines
• Self-starter, able to work independently whilst contributing to a team environment based in other countries
• Occasional out of hours work may be needed if critical issues arise.